Messenger Secrets Club

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Messenger Secrets eBook

ManyChat is one of the most famous chatbots for Facebook Messenger Bot. As ManyChat evolves, it’s becoming like a marketing automation platform that’s built around on Facebook Messenger bots. It helps to automate the process of many customer service requests and functions directly on a chatting platform and allow customers to message rather than having to worry about waiting for a customer service representative to answer their call.

 

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THE ONLY BLUEPRINT YOU NEED

The Secrets Behind Messenger CHATBOTS

Introduction to ManyChat

ManyChat is one of the most famous chatbots for Facebook Messenger Bot. As ManyChat evolves, it’s becoming like a marketing automation platform that’s built around on Facebook Messenger bots. It helps to automate the process of many customer service requests and functions directly on a chatting platform and allow customers to message rather than having to worry about waiting for a customer service representative to answer their call.

Connect to ManyChat

Go to ManyChat.com and click “Get Started”. Sign in with Facebook (Yes you need a personal Facebook account, there’s no other way to sign in). Connect the Facebook business page that you want to use with your bot.

Chatbot building basics

When a user messages you directly from your Facebook page or from the Messenger discovery tab, he or she will get the welcome message. It’s a good bet that when someone comes in through your Facebook page, they have a question for you and will have expected to speak to a live person. So you’ll want to construct an intro greeting. And quickly allow user to ask questions. We typically try to send people to a self serve FAQ flow prior to escalating to a live person.

Flows using Flow Builder

Most bot builders and marketers tend to prefer the flow builder because it gives you an overview of your flow and it will feel familiar since it’s similar to other marketing automation software.

The power of actions

By using this feature you can move prospects through your Messenger funnel in an intelligent way. We’ll walk you through exactly what each automation in the perform actions feature does.

The power of Conditions

Conditions allow you to build unique and reliable user experiences based on user behavior and actions. The simple explanation is that a condition is a decision tree. A binary yes or no choice. If the user matches specified conditions, you can send them down route A. If the user does NOT match the conditions you can send them down route B.

Custom Field & User inputs

A change to a bot filed applies for every single user. For example, if I set a bot field for holiday coupon codes and set that field to 70 coupons available when a coupon is used the total number of coupons available reduces for all users in the bot. A user field is unique to a particular user (subscriber). For example, if I asked “What’s your preference for building chatbots? ManyChat or XeroChat? The answer is going to vary a be personal to each user. In the case that the information depends upon user input or should be independent of any other user’s actions or inputs, you’d want to use a User Field.

Growth tools

Facebook Comments Growth Tool is an awesome feature that can help you bring lots of Subscribers to your bot right from your Facebook Page. You can find this widget in the “Growth Tools” tab in your ManyChat account. Click on “+ New Growth Tool: button in the upper right corner

Chatbot copywriting

What you can do is pretend like you’re having a conversation with a single person. If this is difficult, give the person you’re talking a name and pretend like you’re talking to him or her. What also helps, is to make sure you use words like “You”, “Your”, “We” (like you and me not you and your company), “Us”.

Chatbot Master

In short, when you craft your messages, you always have to think in the perspective of your subscribers and be as humanized as possible. Craft it as if you’re speaking to a friend. Now, I hope this helps you a lot to start building your first Professional Facebook Messenger Bot.

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